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Try the SkinCeuticals Age-Defying Laser + Antioxidant System for 90 days with an exclusive money-back guarantee. If you’re not satisfied with your purchase, we will send you a full refund. If you purchased on www.SkinCeuticals.com please contact SkinCeuticals customer service to return (800-771-9489). If you purchased through your SkinCeuticals professional, please contact your SkinCeuticals professional to process the return.*
Each Tria Age-Defying Laser device is rigorously tested for quality and performance. A limited, 1-year warranty covers defects in materials and workmanship of your device.
WHAT IS COVERED BY THIS LIMITED WARRANTY?
This 1-year limited warranty covers defects in materials and workmanship in your Tria Age-Defying Laser device if you purchased it from an authorized partner, or directly from www.SkinCeuticals.com. Our 1-year limited warranty is valid for the original purchaser and cannot be transferred.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This limited warranty is effective only if the Tria Age-Defying Laser device is purchased and used in the United States. This limited warranty does not cover damage, defects, or failure caused by abuse or misuse; improper care; impact or insertion of foreign objects; vandalism; improper storage; improper or incorrectly performed maintenance or repair; application of harmful chemicals; Acts of God, fire, or water; abrasives; negligence; failure to follow manufacturer’s instructions; loss of the Tria Age-Defying Laser device; normal wear and tear; alteration; overuse; professional use; or commercial use.
HOW LONG DOES THIS LIMITED WARRANTY LAST?
The limited warranty begins on the date of purchase and expires one year later. The warranty period is not tolled or extended for any period during which the Tria Age-Defying Laser device (or any parts thereof) is in repair, or if they are replaced by Tria Beauty during the warranty period.
WHAT WILL SKINCEUTICALS DO IF MY TRIA AGE-DEFYING LASER DEVICE IS DEFECTIVE?
If you discover a covered defect in your Tria Age-Defying Laser device before the 1-year warranty period expires, contact Tria Customer Care Department at firstname.lastname@example.org for assistance. If defective, we will repair or replace your Tria Age-Defying Laser device. Customer Care will contact you and keep you updated on the progress of repairs and return shipments.
IF WE CONFIRM A DEFECT COVERED BY THIS LIMITED WARRANTY, WE WILL, AT OUR OPTION, TAKE ONE OF THE FOLLOWING ACTIONS:
(i) Replace your Tria Age-Defying Laser device with either a new or a refurbished Tria Age-Defying Laser device that is the same as or similar to the Tria Age-Defying Laser device you purchased; or
(ii) Repair your Tria Age-Defying Laser device using either new or refurbished parts. If we find that the defect in your Tria Age-Defying Laser device is not covered under this limited warranty, we will notify you about the service alternatives that are available on a fee basis. If we find that your Tria Age-Defying Laser device is not defective, we will notify you and return your Tria Age-Defying Laser device to you.
*All Limited Warranty services must be authorized and performed by Tria Beauty or a service provider authorized by Tria Beauty.