customer service
My SkinCeuticals
- Member benefits
- How to join
- Forgot your password
- Edit my account
- My favorites
- My order history
- Unsubscribe from emails
- VIP Skinsider
Security and Privacy
Ordering
Shipping
- Shipping methods and rates
- APO/FPO, PO boxes, U.S. Territories and international shipping
- Shipping confirmation
- Tracking your order
- Returns and exchanges
- Problems with an order
Purchase
- Finding the right product for you
- Searching by keyword
- Find a professional partner
- What is Diversion?
- Why is Diversion Bad?
- Are you in danger?
- Who is diverting products?
- What can you do to help stop diversion?
- Anti-diversion procedures and policies
- Animal Testing
Subscription service
- What is subscription service?
- How do I join subscription service?
- What will happen after I join subscription service?
- How do I make changes to my subscription order?
- How do I make changes to my subscription service account information?
- How do I view my future deliveries?
- How do I combine items to be in the same order?
- Can I add items to my next order with an existing subscription service order?
- What types of payment are accepted for subscription service?
If you have not found what you are looking for our Customer Service Specialists are available to assist you Monday through Friday from 9am to 7pm EST. Feel free to give us a call at (800) 771-9489 or email us by filling out
this form.
