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Contact Us

For US consumers only. We care about your privacy. If you have questions about how we use information about you, please see our privacy policy. Non-US consumers should visit the country website serving their region.

Please feel free to contact us via (available Mon – Sat: 11:00am to 9:00pm EST), by filling out the form below, or call us toll-free at 1-800-771-9489. If you are looking for a SkinCeuticals skincare professional, please use our Skincare Professional Locator.

Tracking Your Order

Click here to track your order. Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow 1-2 business days for order processing and 1-5 business days for shipping, depending on the selected shipping method.

UPS Ground: 3-5 Business Days
UPS 2nd Day Air: 2 Business Days
UPS Next Day Air: 1 Business Day

For additional Customer Service information, please click here.

To see if we can answer your question now, please click here to view our frequently asked questions.

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