Contact Us
For US consumers only. We care about your privacy. If you have questions about how we use information about you, please see our privacy policy. Non-US consumers should visit the country website serving their region.
Please feel free to contact us via (available Mon – Sat: 11:00am to 11:00pm EST), by filling out the form below, or call us toll-free at 1-800-771-9489 (available Mon- Fri, 9am-7pm EST). If you are looking for a SkinCeuticals skincare professional, please use our Skincare Professional Locator.
Tracking Your Order
Click here to track your order. Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number for your order. Please allow 1-2 business days for order processing and 1-5 business days for shipping, depending on the selected shipping method.
UPS Ground: 3-5 Business Days
UPS 2nd Day Air: 2 Business Days
UPS Next Day Air: 1 Business Day
For additional Customer Service information, please click here.
To see if we can answer your question now, please click here to view our frequently asked questions.